Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Shenzhen Felicity Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

The comfortable Best Western Felicity Hotel offers individual rooms with a fantastic view over Happy Valley. The hotel opened its doors in 1990 and was remodeled in 2005.

A 10-minute ride from Shenzhen Center, Shenzhen Stadium and Shenzhen Civic Center. Shenzhen Museum, Luohu Commercial City and Shenzhen River are located 300 meters from the hotel.

Business centers and exhibition centers are short distance from the premises.

A 15-minute walk will take you to Guomao subway station. The hotel is located 35 minutes walk from Hong Kong International airport.

Rooms

There are 500 guestrooms featuring Executive Upper Floors Double Room, Deluxe Upper Floors Twin Room and Family Two-Bedroom Twin Room equipped with free Wi-Fi, climate control, a writing desk, a sofa and an iron with ironing board. Guests can also use a small fridge and coffee/tea makers available in each room.

Eat & Drink

At the a la carte restaurant guests can enjoy Japanese cuisine. Lobby bar offers various types of tea, coffee and afternoon tea.

Services

Guests can make use of limousine rentals available on site.

Relax

On-site recreational facilities include steam baths and reflex massage. For active guests, there are a gym and a fitness club at the hotel.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Eco friendly
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Garden area
  • Library
  • Reflex massage

Room view

  • City view
  • Mountain view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Separate bedroom
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fireplace in room
  • In-room jacuzzi

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Cable/Satellite television
  • In-room computer
  • Telephone
  • Data ports
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Tai Wo
    6.6 mi
  • Tai Po Market
    7.3 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Best Western Shenzhen Felicity Hotel Deluxe Spacious SuiteBest Western Shenzhen Felicity Hotel Deluxe Spacious SuiteBest Western Shenzhen Felicity Hotel Deluxe Spacious Suite
Deluxe Spacious Suite
Size: 605 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Spacious suite features a living room with a sofa, a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.

Room facilities
    Best Western Shenzhen Felicity Hotel Twin RoomBest Western Shenzhen Felicity Hotel Twin RoomBest Western Shenzhen Felicity Hotel Twin Room
    Twin Room
    Bed type: 2 Single beds or King-size bed and 2 Single beds or Queen-size bed
    Size: 605 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Double Room

    Room facilities
      Best Western Shenzhen Felicity Hotel SuiteBest Western Shenzhen Felicity Hotel SuiteBest Western Shenzhen Felicity Hotel Suite
      Suite
      Bed type: Queen-size bed or King-size bed or Double bed
      Size: 305 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Best Western Shenzhen Felicity Hotel Family One-Bedroom Twin RoomBest Western Shenzhen Felicity Hotel Family One-Bedroom Twin RoomBest Western Shenzhen Felicity Hotel Family One-Bedroom Twin Room
        Family One-Bedroom Twin Room
        Bed type: 2 Single beds or King-size bed or Twin beds
        Size: 605 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        The room is connected by 2 standard rooms. One bedroom comes with a double bed, while the other has 2 single beds.

        Room facilities
          Best Western Shenzhen Felicity Hotel Family Two-Bedroom Twin RoomBest Western Shenzhen Felicity Hotel Family Two-Bedroom Twin RoomBest Western Shenzhen Felicity Hotel Family Two-Bedroom Twin Room
          Family Two-Bedroom Twin Room
          Bed type: 2 Single beds
          Size: 605 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Best Western Shenzhen Felicity Hotel Superior Twin RoomBest Western Shenzhen Felicity Hotel Superior Twin Room Hotel informationBest Western Shenzhen Felicity Hotel Superior Twin Room
            Superior Twin Room
            Bed type: 2 Single beds or Double bed or Double bed or Twin beds
            Size: 305 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Superior Room, 2 Single Beds, Bathtub - Web Special

            Room facilities
              Best Western Shenzhen Felicity Hotel Superior SuiteBest Western Shenzhen Felicity Hotel Superior SuiteBest Western Shenzhen Felicity Hotel Superior Suite
              Superior Suite
              Bed type: King-size bed or Queen-size bed or Double bed
              Size: 605 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Superior Suite, 1 Queen Bed - BAR

              Room facilities
                Best Western Shenzhen Felicity Hotel Deluxe Double RoomBest Western Shenzhen Felicity Hotel Deluxe Double Room
                Deluxe Double Room
                Bed type: King-size bed or 2 Single beds or Double bed or Twin beds
                Size: 325 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                DOUBLE DELUXE KING BED

                Room facilities
                  Best Western Shenzhen Felicity Hotel Deluxe Suite SuiteBest Western Shenzhen Felicity Hotel Deluxe Suite
                  Deluxe Suite
                  Bed type: King-size bed or Queen-size bed
                  Size: 605 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Deluxe Suite, 1 King Bed - BAR

                  Room facilities
                    Best Western Shenzhen Felicity Hotel Executive Double RoomBest Western Shenzhen Felicity Hotel Executive Double RoomBest Western Shenzhen Felicity Hotel Executive Double RoomBest Western Shenzhen Felicity Hotel Executive Double Room
                    Executive Double Room
                    Bed type: Double bed or Queen-size bed or 2 Single beds
                    Size: 325 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    DOUBLE EXECUTIVE

                    Room facilities
                      Best Western Shenzhen Felicity Hotel Executive Club Level Double RoomBest Western Shenzhen Felicity Hotel Executive Club Level Double RoomBest Western Shenzhen Felicity Hotel Executive Club Level Double Room
                      Executive Club Level Double Room
                      Bed type: Double bed
                      Size: 325 sq. feet
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Offering lovely views, air-conditioned room comes with a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Room offers Executive Lounge access and benefits: - Free Western buffet breakfast (child under 1 metre enjoy free breakfast) - Free usage of meeting room for 1 hour per day - Free cocktails (17:00-19:00) - Free late check-out till 16:00 (subject to availability) - Express check-in and check-out - Free usage of the computer and fax machine in room

                      Room facilities
                        Executive Suite
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information
                        Room facilities

                          How to reach hotel

                          hotel Best Western Shenzhen Felicity Hotel Shenzhen location
                          Show big map »

                          Hotel Address:

                          1085 Heping Road, Shenzhen, China, 518010

                          Get directions
                          City Center
                          • Shenzhen
                            3.5 mi
                          Airports
                          Train Stations
                          • Lok Ma Chau Station
                            3.2 mi
                          Underground stations
                          • Tai Wo
                            6.6 mi
                          • Tai Po Market
                            7.3 mi
                          Restaurants
                          • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
                            900 ft
                          • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                            2200 ft
                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  12 pm
                          • Number of floors:
                            25
                          • Number of rooms:
                            500

                          Hotel Awards

                          ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in China

                          Use Badge

                          Best Western Shenzhen Felicity Hotel Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Sport related

                          • Shenzhen Stadium - 2.5 mi

                          Local attractions

                          • Lychee Park - 1.2 mi
                            No.1009 Hongli Road, Futian District, Shenzhen
                          • Shenzhen Central Park - 2.0 mi
                            Shennan Middle Road, Futian District, Shenzhen
                          • Honghu Park - 2.6 mi
                            No.2030 Wenjin North Road, Luohu District, Shenzhen
                          • Shenzhen Children's Park - 1.6 mi
                            No.12 Tongle Road, Luohu District, Shenzhen
                          • Yijing Town Center - 2.3 mi
                            FuHua Lu 3Hao, Shenzhen

                          Near the hotel

                          • Diwang Mansion - 3500 ft
                            Shennan East Road, Jiefang Road, Baoan South Road Triangle Intersection, Luohu District, Shenzhen
                          • Shenzhen Museum - 4800 ft
                            No.6 Tongxin Road, Futian District, Shenzhen
                          • East Gate Street - 4300 ft
                            East Gate Road and Jiefang Road junction, Luohu District, Shenzhen

                          Restaurants nearby

                          • Coffee Garden Shangri-La Hotel Shenzhen - 900 ft

                            Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
                            Phone: 0755-82330888

                            77% likes this, based on 37 reviews
                            Cuisine: Asian fusion
                            Price Range: USD 32 - USD 63

                          • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen - 2200 ft

                            Address: East Side Railway Station, 1002 Jianshe Road
                            Phone: 0755-82330888

                            83% likes this, based on 60 reviews
                            Cuisine: International
                            Price Range: USD 47 - USD 82

                          • Shang Palace Shangri-La Hotel Shenzhen - 2200 ft

                            Address: East Side, Railway Station, 1002 Jianshe Road
                            Phone: 0755-82330888

                            82% likes this, based on 29 reviews
                            Cuisine: Cantonese
                            Price Range: USD 26 - USD 81

                          • Champs Bar & Grill Shangri-La Hotel Shenzhen - 2200 ft

                            Address: East Side, Railway Station 1002 Jianshe Road
                            Phone: 0755-82330888

                            71% likes this, based on 69 reviews
                            Cuisine: American, Mexican
                            Price Range: USD 25 - USD 80

                          • Yamagoya - 2100 ft

                            Address: Shenzhen Railway Station

                            61% likes this, based on 38 reviews
                            Cuisine: Japanese

                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  12 pm
                          • Number of floors:
                            25
                          • Number of rooms:
                            500

                          Hotel Awards

                          ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in China

                          Use Badge

                          Hotels nearby
                          Prince Inn Shenzhen
                          3 stars
                          0.6 km

                          Best Western Shenzhen Felicity Hotel Reviews

                          Guest reviews are submitted by our customers after their stay at Best Western Shenzhen Felicity Hotel

                          Average guest rating

                          7.2out of 10
                          Very good
                          Based on 146 reviews

                          Individual guest reviews

                          • Single
                            6.6

                            Guest services and friendly help by the conceriege.

                            A bit run down and needs a renovation.

                          • Single
                            5.4

                            Sorry! Nothing

                            Long long quene when check in and check out.

                          • Single
                            9.2

                            Been here before, now first time in the executive floors, it was very nice. Everything just goes so smoothly in the hotel, and if you need to go to the train or metro, its just a 5 min walk. Wonderful views and nice breakfast on the 25 th floor only for executive floor quests

                            Some noise from the corridor disturbed me but it can happen anywhere.

                          • Group of friends
                            6.6

                            location and the helping nature of the staff. the staff at the reception and housekeeping were very kind and helpful.. I would like to apprecialte their kind efforts.

                            lack of ventillation my girlfriend couldnot sleep becuse she couldnot breathe as the windows didnot open. The air conditioning system was too cool. We didnot enjoy our stay in best western. My girlfriend catch cold after staying there for a night.

                          • Couple
                            6.6

                            breakfast was ok..but i think it's overpriced. Location is fine.

                            This is not a 5* Hotel and it needs renovation asap, especially the shower.

                          • Single
                            4.2

                            The staff were pleasant and friendly.

                            The hotel facilities fell short of what I would consider to be a minimum for an advertised five star hotel.My bathroom floor flooded when I took a shower and I was eventually offered a new room.The food in the restaurants were overpriced and not good quality.

                          • Group of friends
                            6.6

                            location, breakfast,

                            Rooms need a urgent, deep ammodernation and refurbishment. Level of quality, mainly of bathrooms, is more similar to two-two and half star, than a a five stars, like the Hotel is actually rated.

                          • Group of friends
                            6.2

                            Location, because many things were in within 5 minutes by taxi.

                            I don't like it's 5*, because it doesn't deserve even 3*. City Inn that I stay last time was much better, clean, new room furniture,.... Rooms despertly needs to be renovated. Mostly I didn't like bathroom, where it can be seen, that it is 20 years old and ability to open a window, because air quality is terrible.

                          • Single
                            7.8

                            Its a good hotel and very good staff.

                            nothing to complaint to be honest.

                          • Family with children
                            6.6

                            Good location & fair price

                            Rooms & its furnihings need to renew

                          • Couple
                            7.8

                            Very Near with the Lo Hu Station. So comfortable

                          • Group of friends
                            7.4

                            The location is OK. But the hote is old and I can not recommend breakfast.

                          • Single
                            9.2

                            The location was perfect. Right next to the main raiway station and border to Hong Kong. Really nice view if you get a room facing the city.

                            I really enjoyed my stay but stay away from the minibar. Everything in the minibar is readily available around the Hotel at a fraction of the cost. No wifi in the room was a bit of a letdown.

                          • Single
                            7.4

                            great value for the money... it is not 5 stars hotel, ( more like 3.5 star). but it is clean and good location

                          • Group of friends
                            10.0

                            It is a nice property, the staff is very nice and warm and the rooms provide all the aminities at a very good price. Thats real value for money.

                          How to reach hotel

                          hotel Best Western Shenzhen Felicity Hotel Shenzhen location
                          Show big map »

                          Hotel Address:

                          1085 Heping Road, Shenzhen, China, 518010

                          Get directions
                          City Center
                          • Shenzhen
                            3.5 mi
                          Airports
                          Train Stations
                          • Lok Ma Chau Station
                            3.2 mi
                          Underground stations
                          • Tai Wo
                            6.6 mi
                          • Tai Po Market
                            7.3 mi
                          Restaurants
                          • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
                            900 ft
                          • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                            2200 ft
                          Hotel information
                          • Check-In:
                            from  2 pm
                          • Check-Out:
                            until  12 pm
                          • Number of floors:
                            25
                          • Number of rooms:
                            500

                          Hotel Awards

                          ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in China

                          Use Badge