Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Shenzhen Felicity Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

The comfortable Best Western Shenzhen Felicity Hotel is set in Luohu district next to a stadium and a theme park. Featuring Chinese architecture, Best Western Shenzhen Felicity Hotel was renovated in 2005.

This hotel is located in a pedestrian area, 29 km from Central. The venue is set within 6 km from Shenzhen city center.

There are fairgrounds and a shopping mall in the proximity of the hotel.

Within a 15-minute walk guests will find Guomao subway station. The hotel is located 40 minutes' drive from Hong Kong International airport.

Rooms

The 500 guest rooms are spread over 25 floors. They are equipped with a small fridge, a dishwasher and coffee/tea makers.

Eat & Drink

Every day a free breakfast is served in the dining room. The restaurant at Best Western Shenzhen Felicity Hotel features spectacular views and serves Japanese meals. Bottled drinks are offered in the disco bar. Guests can dine at the café Coffee Garden Shangri, which is about 300 meters away.

Services

Limousine rental services are available on site.

Relax

Along with a wellness area, a treatment room and a Jacuzzi, guests will appreciate steam baths and massage on the premises. There are fitness classes and a gym provided at Best Western Shenzhen Felicity Hotel.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Fireplace
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Separate living room
  • Separate sitting area
  • Fireplace in room
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Shenzhen Railway Station Luohu
    2300 ft
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Guomao Station
    3700 ft
  • Science Museum Station
    1.2 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Best Western Shenzhen Felicity Hotel photos Room
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:In-room safe
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • Pay movies
  • Radio
Room Description:

TWIN ROOM 1/2 PAX. ROOM ONLY. Standard rate

Best Western Shenzhen Felicity Hotel photos Room
Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Standard Suite
  • Max occupancy:

    2 persons

  • Check Prices
Best Western Shenzhen Felicity Hotel photos Room
Club Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Privilege access to executive lounge
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Standard|Family Room

Family Two-Bedroom Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

[NON-REFUNDABLE]-1king 2 Single Beds( Smoking Room, Family Room, Two Bedrooms, Wi-Fi, Air-Conditioned, Satellite Television)

Best Western Shenzhen Felicity Hotel photos Room
Superior Double Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

1 Queen Bed( Superior Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Safe Box, Satellite Television)

Best Western Shenzhen Felicity Hotel photos Room
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Superior Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

[NON-REFUNDABLE]-Suite-1 Queen Bed( Superior Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Safe Box)

Best Western Shenzhen Felicity Hotel photos Room
Superior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

SUITE SUPERIOR

Best Western Shenzhen Felicity Hotel photos Room
Deluxe Queen Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:In-room safe
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • Pay movies
  • Radio
Room Description:

Deluxe|Advance Purchase Deluxe 10%

Deluxe Upper Floors Queen Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
Room Description:

[NON-REFUNDABLE]-1 Queen Bed( Deluxe Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor, Full Breakfast)

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Double room

Deluxe Upper Floors King Suite
  • Room size:

    585 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

[NON-REFUNDABLE]-Suite-1 King Bed( Deluxe Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor)

Best Western Shenzhen Felicity Hotel photos Room
Deluxe Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

SUITE DELUXE

Best Western Shenzhen Felicity Hotel photos Room
Executive Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Deluxe|DOUBLE EXECUTIVE

Executive Upper Floors Queen Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

[NON-REFUNDABLE]-1 Queen Bed( Executive Room, 28 Square Meters, Wi-Fi, Satellite Television, Higher Floor, Full Breakfast)

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Best Western Shenzhen Felicity Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Luohu Port1000 ft
  • Jianingna Youyi Square3000 ft
  • Shenzhen International Trade Centre3700 ft
  • Jiulong Square1.0 mi
  • Shenzhen Wenjindu Port1.7 mi
  • Huanggang Port2.5 mi
  • Vanguard Headquarters2.7 mi
  • Futian Port2.9 mi

Train stations

  • Shenzhen Railway Station Luohu2000 ft

Shopping areas

  • Luohu Commercial City700 ft
  • The MixC Shopping Mall 2000 ft
  • KingKey 100 and KK Shopping Mall3300 ft
  • Shenzhen King Glory Plaza3700 ft
  • Dongmen, Laojie Pedestrian Street1.1 mi

Monuments and Landmarks

  • Shenzhen Diwang Mansion2300 ft

Stadiums

  • Shenzhen Stadium2.4 mi

Museums

  • Shenzhen Museum4300 ft

Theaters

  • Shenzhen Grand Theatre3700 ft

Underground stations

  • Guomao Station3300 ft
  • Science Museum Station1.1 mi
  • Yannan Station1.4 mi
  • Huaqiang Road Station1.7 mi
  • Huaqiang North Station1.8 mi
  • Huaxin Station1.9 mi
  • Gangxia Station2.7 mi

Local attractions

  • Lychee Park1.2 mi
    No.1009 Hongli Road, Futian District, Shenzhen
  • Shenzhen Central Park2.0 mi
    Shennan Middle Road, Futian District, Shenzhen
  • Honghu Park2.6 mi
    No.2030 Wenjin North Road, Luohu District, Shenzhen
  • Shenzhen Children's Park1.6 mi
    No.12 Tongle Road, Luohu District, Shenzhen
  • Yijing Town Center2.3 mi
    FuHua Lu 3Hao, Shenzhen

Near the hotel

  • Diwang Mansion3400 ft
    Shennan East Road, Jiefang Road, Baoan South Road Triangle Intersection, Luohu District, Shenzhen
  • Shenzhen Museum4800 ft
    No.6 Tongxin Road, Futian District, Shenzhen
  • East Gate Street4200 ft
    East Gate Road and Jiefang Road junction, Luohu District, Shenzhen

Restaurants nearby

  • Coffee Garden Shangri-La Hotel Shenzhen900 ft

    Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
    Phone: 0755-82330888

    77% likes this, based on 37 reviews
    Cuisine: Asian fusion
    Price Range: USD 32 - USD 63

  • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen2300 ft

    Address: East Side Railway Station, 1002 Jianshe Road
    Phone: 0755-82330888

    83% likes this, based on 60 reviews
    Cuisine: International
    Price Range: USD 47 - USD 82

  • Shang Palace Shangri-La Hotel Shenzhen2300 ft

    Address: East Side, Railway Station, 1002 Jianshe Road
    Phone: 0755-82330888

    82% likes this, based on 29 reviews
    Cuisine: Cantonese
    Price Range: USD 26 - USD 81

  • Champs Bar & Grill Shangri-La Hotel Shenzhen2200 ft

    Address: East Side, Railway Station 1002 Jianshe Road
    Phone: 0755-82330888

    71% likes this, based on 69 reviews
    Cuisine: American, Mexican
    Price Range: USD 25 - USD 80

  • La Belle Epoque2100 ft

    Address: 1881 Baoan Road S, Luohu District
    Phone: 0755-82668880

    71% likes this, based on 39 reviews
    Cuisine: French

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Cities nearby

Best Western Shenzhen Felicity Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Shenzhen Felicity Hotel

Average guest rating

7.2out of 10
Very good
Based on 146 reviews

Guest reviews

  • Single
    6.6

    Guest services and friendly help by the conceriege.

    A bit run down and needs a renovation.

  • Single
    5.4

    Sorry! Nothing

    Long long quene when check in and check out.

  • Single
    9.2

    Been here before, now first time in the executive floors, it was very nice. Everything just goes so smoothly in the hotel, and if you need to go to the train or metro, its just a 5 min walk. Wonderful views and nice breakfast on the 25 th floor only for executive floor quests

    Some noise from the corridor disturbed me but it can happen anywhere.

  • Group of friends
    6.6

    location and the helping nature of the staff. the staff at the reception and housekeeping were very kind and helpful.. I would like to apprecialte their kind efforts.

    lack of ventillation my girlfriend couldnot sleep becuse she couldnot breathe as the windows didnot open. The air conditioning system was too cool. We didnot enjoy our stay in best western. My girlfriend catch cold after staying there for a night.

  • Couple
    6.6

    breakfast was ok..but i think it's overpriced. Location is fine.

    This is not a 5* Hotel and it needs renovation asap, especially the shower.

  • Single
    4.2

    The staff were pleasant and friendly.

    The hotel facilities fell short of what I would consider to be a minimum for an advertised five star hotel.My bathroom floor flooded when I took a shower and I was eventually offered a new room.The food in the restaurants were overpriced and not good quality.

  • Group of friends
    6.6

    location, breakfast,

    Rooms need a urgent, deep ammodernation and refurbishment. Level of quality, mainly of bathrooms, is more similar to two-two and half star, than a a five stars, like the Hotel is actually rated.

  • Group of friends
    6.2

    Location, because many things were in within 5 minutes by taxi.

    I don't like it's 5*, because it doesn't deserve even 3*. City Inn that I stay last time was much better, clean, new room furniture,.... Rooms despertly needs to be renovated. Mostly I didn't like bathroom, where it can be seen, that it is 20 years old and ability to open a window, because air quality is terrible.

  • Single
    7.8

    Its a good hotel and very good staff.

    nothing to complaint to be honest.

  • Family with children
    6.6

    Good location & fair price

    Rooms & its furnihings need to renew

  • Couple
    7.8

    Very Near with the Lo Hu Station. So comfortable

  • Group of friends
    7.4

    The location is OK. But the hote is old and I can not recommend breakfast.

  • Single
    9.2

    The location was perfect. Right next to the main raiway station and border to Hong Kong. Really nice view if you get a room facing the city.

    I really enjoyed my stay but stay away from the minibar. Everything in the minibar is readily available around the Hotel at a fraction of the cost. No wifi in the room was a bit of a letdown.

  • Single
    7.4

    great value for the money... it is not 5 stars hotel, ( more like 3.5 star). but it is clean and good location

  • Group of friends
    10.0

    It is a nice property, the staff is very nice and warm and the rooms provide all the aminities at a very good price. Thats real value for money.

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Shenzhen Railway Station Luohu
    2300 ft
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Guomao Station
    3700 ft
  • Science Museum Station
    1.2 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge