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Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Shenzhen Felicity Hotel

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Restaurant buffet

Swim-up bar

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

The superior 5-star Best Western Shenzhen Felicity Hotel features 24-hour front desk, laundry and newspaper service. Featuring Chinese architecture, the hotel was renovated in 2005.

Best Western Shenzhen Felicity Hotel offers proximity to a metro station enabling quick access to a theater, a temple and a museum as well as Splendid China Park, which is 13 km away. The city center lies within 6 km from the venue.

Shopping centers and fairgrounds are also set close by.

The hotel is set close to Guomao subway station offering access to Shenzhen Museum, which is 6 km away. Hong Kong International airport can be reached within 40 minutes' drive.

Rooms

Best Western Shenzhen Felicity Hotel has 500 guestrooms appointed with an in-room safe, high-speed internet, an iron with ironing board, a wardrobe and a stone fireplace and provides ideal lodging in Shenzhen. Some of the individual rooms feature the river view. Guests can take advantage of a roll in shower, a hairdryer and dressing gowns supplied in the bathrooms.

Eat & Drink

A comprehensive breakfast is served at the garden. The property features a lounge restaurant serving Japanese dishes. Guests can unwind at the large Lobby bar serving a wide range of tea and coffee. Located in a pedestrian area, Coffee Garden Shangri and Sorabol Korean Restaurant serve a wide range of meals.

Services

The hotel provides guests with limousine rental services.

Relax

Treatment facilities feature steam baths and massage. On-site fitness facilities include fitness classes and a gym.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cots

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view
  • Pool view

Room facilities

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer

Media

  • Internet television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Centre
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Shenzhen Railway Station Luohu
    2300 ft
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Guomao Station
    3700 ft
  • Science Museum Station
    1.2 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Best Western Shenzhen Felicity Hotel photos Room
Queen Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Connecting room
  • Trousers press
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard|1 Queen Bed Wi-Fi, Panoramic View, Bathtub, Satellite Television, Mini Bar, Safe, Full Breakfast

King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

SUITE-1 KING BED,DELUX,54SQMT,WIFI,AIRCON,SATV, HIGHFL

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed

  • Check Prices
Room Description:

TWIN ROOM SINGLE USE. ROOM ONLY. Standard rate

Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Media:Cable TV
  • Radio
Room Description:

Suite|standard suite

Best Western Shenzhen Felicity Hotel photos Room
Club Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Privilege access to executive lounge
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Best Western Shenzhen Felicity Hotel photos Room
Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Standard|Family Room, Multiple Beds, Non Smoking

Family Two-Bedroom Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Standard|1king 2 Single Beds Smoking Room, Family Room, Two Bedrooms, Wi-Fi, Air-Conditioned, Satellite Television

Family Two-Bedroom Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Best Western Shenzhen Felicity Hotel photos Room
Superior Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Wardrobe
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Best Western Shenzhen Felicity Hotel photos Room
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

This double room has a minibar, air conditioning and bathrobe.

Superior Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Single room

Best Western Shenzhen Felicity Hotel photos Room
Superior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Suite-1 Queen Bed( Superior Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Safe Box)

Best Western Shenzhen Felicity Hotel photos Room
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Fireplace
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Wardrobe
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Deluxe Upper Floors Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|1 Queen Bed Deluxe Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor, Full Breakfast

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|Deluxe King

Best Western Shenzhen Felicity Hotel photos Room Suite
Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Cable TV
  • Wake up service
  • Radio
Room Description:

SUITE DELUXE KING BED. ROOM ONLY. Non refundable

Deluxe Upper Floors King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Suite-1 King Bed( Deluxe Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor)

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Single room

Best Western Shenzhen Felicity Hotel photos Room
Deluxe Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Best Western Shenzhen Felicity Hotel photos Room
Executive Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Wardrobe
  • Fax machine
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Executive Upper Floors Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|1 Queen Bed Executive Room, 28 Square Meters, Wi-Fi, Satellite Television, Higher Floor, Full Breakfast

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Mini Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

1 Queen Bed( Wi-Fi, Panoramic View, Bathtub, Satellite Television, Mini Bar, Safe, Full Breakfast)

Panoramic Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

1 Queen Bed( Wi-Fi, Panoramic View, Bathtub, Satellite Television, Mini Bar, Safe, Full Breakfast)

Best Western Shenzhen Felicity Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Luohu Port1000 ft
  • Jianingna Youyi Square3000 ft
  • Shenzhen International Trade Centre3700 ft
  • Jiulong Square1.0 mi
  • Shenzhen Wenjindu Port1.7 mi
  • Landmark North2.4 mi
  • Huanggang Port2.5 mi
  • Vanguard Headquarters2.7 mi
  • Futian Port2.9 mi

Train stations

  • Shenzhen Railway Station Luohu2000 ft

Shopping areas

  • Luohu Commercial City700 ft
  • The MixC Shopping Mall 2000 ft
  • KingKey 100 and KK Shopping Mall3300 ft
  • Shenzhen King Glory Plaza3700 ft
  • Dongmen, Laojie Pedestrian Street1.1 mi

Monuments and Landmarks

  • Shenzhen Diwang Mansion2300 ft

Stadiums

  • Shenzhen Stadium2.4 mi

Museums

  • Shenzhen Museum4300 ft

Theaters

  • Shenzhen Grand Theatre3700 ft

Underground stations

  • Guomao Station3300 ft
  • Science Museum Station1.1 mi
  • Yannan Station1.4 mi
  • Huaqiang Road Station1.7 mi
  • Huaqiang North Station1.8 mi
  • Huaxin Station1.9 mi
  • Gangxia Station2.7 mi

Local attractions

  • Dong Men Pedestrian Street5100 ft
    Dongmen Middle Road
  • Lychee Park1.2 mi
    No.1009 Hongli Road, Futian District
  • Shenzhen Children\'s Park 1.6 mi
    No.12 Tongle Road, Luohu District
  • Maoye Mall (East Gate)1.1 mi
    DongMen ZhongLu 2047Hao MaoYeBaiHuo Jin DongMen BuXingJie
  • Shenzhen Central Park1.3 mi
    Shennan Middle Road, Futian District

Near the hotel

  • Luohu Commerical City (Lo Wu Shopping Plaza) 1100 ft
    Shenzhen Railway Station Square Road Luohu District
  • CR Vientiane City Plaza2500 ft
    BaoAnNanLu 1881Hao WanXiangCheng Jin DaJuYuan DiTieZhan c ChuKou
  • Years of treasure department Store (Red Ridge)3500 ft
    Ba Deng Jie 14Hao BinJiangDaSha Jin ZhongXinGuangChang
  • Jin Guanghua Plaza3700 ft
    RenMinNanLu 2028Hao JinGuangHuaGuangChang NanGuo YingYuan DuiMian
  • China Tour Advisors2000 ft
    12th Floor, Pacific Building, No.4028 Jiabin Road, Shenzhen
  • Kingkey 1002800 ft
    No.5016 Shennan Road East, Luohu District
  • Deng Xiaoping Portrait Square3600 ft
    Shennan Avenue, Futian District

Restaurants nearby

  • Coffee Garden Shangri-La Hotel Shenzhen900 ft

    Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
    Phone: 0755-82330888

    77% likes this, based on 37 reviews
    Cuisine: Asian fusion
    Price Range: USD 32 - USD 63

  • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen2300 ft

    Address: East Side Railway Station, 1002 Jianshe Road
    Phone: 0755-82330888

    83% likes this, based on 60 reviews
    Cuisine: International
    Price Range: USD 47 - USD 82

  • Shang Palace Shangri-La Hotel Shenzhen2300 ft

    Address: East Side, Railway Station, 1002 Jianshe Road
    Phone: 0755-82330888

    82% likes this, based on 29 reviews
    Cuisine: Cantonese
    Price Range: USD 26 - USD 81

  • Champs Bar & Grill Shangri-La Hotel Shenzhen2200 ft

    Address: East Side, Railway Station 1002 Jianshe Road
    Phone: 0755-82330888

    71% likes this, based on 69 reviews
    Cuisine: American, Mexican
    Price Range: USD 25 - USD 80

  • La Belle Epoque2100 ft

    Address: 1881 Baoan Road S, Luohu District
    Phone: 0755-82668880

    71% likes this, based on 39 reviews
    Cuisine: French

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Cities nearby

Best Western Shenzhen Felicity Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Shenzhen Felicity Hotel

Average guest rating

7.2out of 10
Very good
Based on 429 reviews

Guest reviews

  • Single
    10.0

    Location , Nature View , Very Close to Train Station , Very Close to Hong Kong , Very Close to Air Tickets Booking and Marketing .

    I saw some people smoking at non-smoking floor , and that is very shame.

  • Group of friends
    7.8

    very good servıce and good connectıon

  • Older travelers
    10.0

    We were treated with courtesy and respect. Our room was not ready on arrival but we were offered complimentary coffee while we waited. Staff members were very professional - including the ladies who clean the rooms. Breakfast was most enjoyable.

    We are not accustomed to guests being permitted to smoke and found the smoke in public areas made us feel unwell.

  • Family with children
    8.8

    We always stayed at western Felicity whenever we go to China (Shenzen) because I like the comfort and location. The staff is great specially Miss Jojo at the Front Office Counter. Last week I was well receive by Miss Jojo during my stay. I will be back to Shenzen in October 2011 and definetely I will stay in Felicity Hotel.

  • Single
    7.8

    The hotel was clean and comfortable .Everything was dealt with efficiently .Good position for shopping at Shenzhen market and to get a train to Hongkong and the airport. Easy internet access. Very Close proximity to Shangri La hotel for business meetings which is another popular hotel in the area for English Business people.

    At night evn with all the lights on my room was not well lit. I prefer a brighter room. Breakfast was not included and was expensive at RMB 920

  • Single
    10.0

    I use this hotel as a base for my business trips to China. I have business dealings in Shenzhen and nearby Guangzhou. I have stayed here 9 times now and find the Executive floor rooms and benefits value for money. The staff are very friendly and most have good English skills.

  • Older travelers
    7.8

    The location of the hotel is vey convenient for shopping, walking distance to many shopping malls and independent shops. The train and metro station being across the road is great. We travelled from Guangzhou by train and just walked to the hotel. It was also easy for us to take the metro to the Wonders of the World. The Louhu Commercial Shopping centre by the train station was a big help as it had many shops including many cloth tailoring shops that would give your clothes within 24-hour

    The musty smell of the rooms and the toilets were not pleasant for me maybe I am very sensitive to smells. I am not sure the reason for the smell as the rooms, toilets are clean but maybe it is old funishings and the curtains, carpets need to be changed. The large double bed was really small

  • Older travelers
    9.6

    On this trip , the location next to the railway station suited me very much. I also enjoyed the executive floor.

    The bathroom floor drainage needs adjustment to stop all of the floor getting wet during a shower.

  • Family with children
    10.0

    Excellent hotel I stayed there with my family and our 14 year old, it was great in every way. Location, service, polite and friendly staff nothing was a hassle. great value for money for a five star.

  • Older travelers
    9.2

    Best Western Felicity provided or best value for money holiday experience, with exceptionally freindly and helpful staff. A wide varity of cuisine was available throughout the hotel.

    The beds matress was a little too firm.

  • Group of friends
    10.0

    The view on the river from the rooms, the location close to the train station and Lowu shopping centre and the great service

  • Group of friends
    8.2

    It's a beautiful hotel. Very spacious and relatively inexpensive.

    The late checkout time advertised on the website (3PM) was not recognized by the hotel's assistant manager. The manager told me that checkout is usually by 12 noon, and the latest I can check out was 2PM.

  • Group of friends
    7.4

    I have been thrre several times and owuld like a room on the 23-25 floor next time

    prefer 23 to 25 floors

  • Single
    9.2

    Very good location and an international hotel. The rooms are exellent. I had a wonderful view to the river. Cleaning was made in a 5 star way and even the bellboys are so helpfull with good skills of english. Nothing bad to say about this hotel and the rate was just fine so I can only highly recommend this hotel.

  • Group of friends
    9.2

    restaurant boufett - massage center with exotic girls

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
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Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Centre
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Shenzhen Railway Station Luohu
    2300 ft
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Guomao Station
    3700 ft
  • Science Museum Station
    1.2 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

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