Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Shenzhen Felicity Hotel

Paid Wi-Fi
Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

The 5-star Best Western Shenzhen Felicity Hotel is situated a mere 1.9 km away from Liu Man Shek Tong Ancestral Hall, Lychee Park and Luohu Cultural Park. The hotel was opened in 1990, offering accommodation in a 25-story building designed in the Chinese style.

The property is set in Luohu in Shenzhen that provides fast access to business centers and exhibition centers as well as a temple, a museum and a theater. Nestled in the downtown district and 6 km from the city center.

Shoppers will enjoy panoramic location close to shopping centers and fairgrounds.

Guomao metro station is quickly reachable. The property is set 35 km from Hong Kong International airport.

Rooms

Best Western Shenzhen Felicity Hotel offers individual rooms with an in-room safe, cable TV with on-demand movies, an iron with ironing board, a stone fireplace and a wardrobe as well as a small fridge, coffee/tea makers and a dishwasher. Some rooms overlook the river. Bathrooms are fitted with a roll in shower, free toiletries and bathrobes.

Eat & Drink

Start your day with a comprehensive breakfast served at the garden. Guests can order Japanese meals at the large restaurant. Tea and coffee are offered in the atrium bar. The café Coffee Garden Shangri can be reached within a 5-minute walk.

Services

There are a meeting room, a photocopier and fax/photocopying services available on site.

Relax

The property offers steam baths and massage for guests to relax. On-site fitness amenities include fitness classes and a gym.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Fireplace
  • Executive/club floor
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Separate bedroom
  • Fireplace in room
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

How to reach hotel

hotel Best Western Shenzhen Felicity Hotel Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Shenzhen Railway Station Luohu
    2300 ft
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Guomao Station
    3700 ft
  • Science Museum Station
    1.2 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Connecting Room
Bed type: Double beds
Size: 605 sq. feet
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Best Western Shenzhen Felicity Hotel photos Room
Standard Twin Room
Bed type: 2 Single beds or 1 Single bed or Double bed or Twin beds
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  • Air conditioning
  • Bathtub
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Standard|Twin Room - With Breakfast

Room facilities
    King Room
    Bed type: King-size bed
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    Non Refundable DOUBLE KING SIZE BED

    Queen Room
    Bed type: Queen-size bed
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    • Bathtub
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    1 Queen Bed( Wi-Fi, Panoramic View, Bathtub, Satellite Television, Mini Bar, Safe, Full Breakfast)

    Room facilities
      Standard Suite
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      Club Floor Double Room
      Bed type: Double bed
      Size: 325 sq. feet
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      Best Western Shenzhen Felicity Hotel photos Room
      Family Room
      Bed type: Queen-size bed
      Size: 605 sq. feet
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      • Air conditioning
      • Shower
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      Room facilities
        Best Western Shenzhen Felicity Hotel photos Room
        Family Two-Bedroom Twin Room
        Bed type: 2 Single beds
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        • Air conditioning
        • Shower
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        1king 2 Single Beds( Smoking Room, Family Room, Two Bedrooms, Wi-Fi, Air-Conditioned, Satellite Television)

        Room facilities
          Best Western Shenzhen Felicity Hotel photos Room
          Superior Twin Room
          Bed type: 2 Single beds or Twin beds or Double bed
          Size: 305 sq. feet
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          • Air conditioning
          • Shower
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          Superior|Twin Superior-twin

          Room facilities
            Superior King Room
            Size: 305 sq. feet
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            Superior Queen Room
            Bed type: Queen-size bed
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            • Air conditioning
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            1 Queen Bed( Superior Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Safe Box, Satellite Television)

            Room facilities
              Best Western Shenzhen Felicity Hotel photos Room Suite
              Superior Queen Suite
              Bed type: Queen-size bed
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              • Air conditioning
              • Shower
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              Suite-1 Queen Bed( Superior Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Safe Box)

              Room facilities
                Best Western Shenzhen Felicity Hotel photos Room
                Superior Suite
                Bed type: Queen-size bed
                Size: 605 sq. feet
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                • Air conditioning
                • Shower
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                Suite|Suite Superior-suite

                Room facilities
                  Best Western Shenzhen Felicity Hotel photos Room
                  Deluxe Twin Room
                  Bed type: Twin beds or Double bed or 2 Single beds
                  Size: 325 sq. feet
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                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
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                  Deluxe|Twin Deluxe

                  Room facilities
                    Deluxe Upper Floors Twin Room
                    Bed type: 2 Single beds
                    Size: 305 sq. feet
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                    • Air conditioning
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                    2 Single Beds( Deluxe Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor, Full Breakfast)

                    Room facilities
                      Best Western Shenzhen Felicity Hotel photos Room
                      Deluxe King Room
                      Bed type: King-size bed
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                      Best Western Shenzhen Felicity Hotel photos Room Suite
                      Deluxe King Suite
                      Bed type: King-size bed
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                      • Air conditioning
                      • Shower
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                      Room facilities
                        Best Western Shenzhen Felicity Hotel photos Room
                        Deluxe Upper Floors King Suite
                        Bed type: King-size bed
                        Size: 585 sq. feet
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                        • Air conditioning
                        • Shower
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                        Suite-1 King Bed( Deluxe Room, 54 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor)

                        Room facilities
                          Best Western Shenzhen Felicity Hotel photos Room
                          Deluxe Queen Room
                          Bed type: Queen-size bed
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                          • Air conditioning
                          • Shower
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                          Deluxe|Deluxe Queen

                          Room facilities
                            Deluxe Upper Floors Queen Room
                            Bed type: Queen-size bed
                            Size: 305 sq. feet
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            1 Queen Bed( Deluxe Room, 28 Square Meters, Wi-Fi, Air-Conditioned, Satellite Television, Higher Floor, Full Breakfast)

                            Room facilities
                              Best Western Shenzhen Felicity Hotel photos Room
                              Deluxe Suite
                              Bed type: Double bed
                              Size: 605 sq. feet
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                              • Air conditioning
                              • Shower
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                              Suite|Suite Deluxe

                              Room facilities
                                Best Western Shenzhen Felicity Hotel photos Room
                                Executive Double Room
                                Bed type: Double bed
                                Size: 325 sq. feet
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                                • Air conditioning
                                • Shower
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                                Deluxe|Double Executive

                                Room facilities
                                  Best Western Shenzhen Felicity Hotel photos Room
                                  Executive King Room
                                  Bed type: King-size bed
                                  Check Prices
                                  — Less information+ More information
                                  Executive Upper Floors Queen Room
                                  Bed type: Queen-size bed
                                  Size: 305 sq. feet
                                  Check Prices
                                  — Less information+ More information

                                  1 Queen Bed( Executive Room, 28 Square Meters, Wi-Fi, Satellite Television, Higher Floor, Full Breakfast)

                                  Room facilities
                                    Best Western Shenzhen Felicity Hotel photos Room
                                    Executive Queen Room
                                    Bed type: Queen-size bed
                                    Check Prices
                                    • Air conditioning
                                    • Shower
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                                    Deluxe|Executive Queen

                                    Room facilities

                                      How to reach hotel

                                      hotel Best Western Shenzhen Felicity Hotel Shenzhen location
                                      Show big map »

                                      Hotel Address:

                                      1085 Heping Road, Shenzhen, China, 518010

                                      Get directions
                                      City Center
                                      • Shenzhen
                                        3.5 mi
                                      Airports
                                      Train Stations
                                      • Shenzhen Railway Station Luohu
                                        2300 ft
                                      • Lok Ma Chau Station
                                        3.2 mi
                                      Underground stations
                                      • Guomao Station
                                        3700 ft
                                      • Science Museum Station
                                        1.2 mi
                                      Restaurants
                                      • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
                                        900 ft
                                      • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                                        2200 ft
                                      Hotel information
                                      • Check-in:
                                        from  2 pm
                                      • Check-out:
                                        until  12 pm
                                      • Number of floors:
                                        25
                                      • Number of rooms:
                                        500

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge

                                      Best Western Shenzhen Felicity Hotel Location

                                      Legend
                                      • Current hotel
                                      • Hotels nearby
                                      • Other hotels
                                      • Airports
                                      • Underground stations
                                      • Train stations
                                      • Parks
                                      • Tourist attractions
                                      • Museums
                                      • Convention centers
                                      • Stadiums
                                      • Food and meals
                                      • General

                                      Hover above the icons to see hotel photo and details.

                                      Click the hotel to go to the main hotel page.

                                      Route Planner
                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                      What's nearby

                                      Places of interest

                                      • Luohu Port - 1000 ft
                                      • Jianingna Youyi Square - 3000 ft
                                      • Shenzhen International Trade Centre - 3700 ft
                                      • Jiulong Square - 1.0 mi
                                      • Shenzhen Wenjindu Port - 1.7 mi
                                      • Huanggang Port - 2.5 mi
                                      • Vanguard Headquarters - 2.7 mi
                                      • Futian Port - 2.9 mi

                                      Train stations

                                      • Shenzhen Railway Station Luohu - 2000 ft

                                      Shopping areas

                                      • Luohu Commercial City - 700 ft
                                      • The MixC Shopping Mall - 2000 ft
                                      • KingKey 100 and KK Shopping Mall - 3300 ft
                                      • Shenzhen King Glory Plaza - 3700 ft
                                      • Dongmen, Laojie Pedestrian Street - 1.1 mi

                                      Monuments and Landmarks

                                      • Shenzhen Diwang Mansion - 2300 ft

                                      Stadiums

                                      • Shenzhen Stadium - 2.4 mi

                                      Museums

                                      • Shenzhen Museum - 4300 ft

                                      Theaters

                                      • Shenzhen Grand Theatre - 3700 ft

                                      Underground stations

                                      • Guomao Station - 3300 ft
                                      • Science Museum Station - 1.1 mi
                                      • Yannan Station - 1.4 mi
                                      • Huaqiang Road Station - 1.7 mi
                                      • Huaqiang North Station - 1.8 mi
                                      • Huaxin Station - 1.9 mi
                                      • Gangxia Station - 2.7 mi

                                      Local attractions

                                      • Lychee Park - 1.2 mi
                                        No.1009 Hongli Road, Futian District, Shenzhen
                                      • Shenzhen Central Park - 2.0 mi
                                        Shennan Middle Road, Futian District, Shenzhen
                                      • Honghu Park - 2.6 mi
                                        No.2030 Wenjin North Road, Luohu District, Shenzhen
                                      • Shenzhen Children's Park - 1.6 mi
                                        No.12 Tongle Road, Luohu District, Shenzhen
                                      • Yijing Town Center - 2.3 mi
                                        FuHua Lu 3Hao, Shenzhen

                                      Near the hotel

                                      • Diwang Mansion - 3500 ft
                                        Shennan East Road, Jiefang Road, Baoan South Road Triangle Intersection, Luohu District, Shenzhen
                                      • Shenzhen Museum - 4800 ft
                                        No.6 Tongxin Road, Futian District, Shenzhen
                                      • East Gate Street - 4300 ft
                                        East Gate Road and Jiefang Road junction, Luohu District, Shenzhen

                                      Restaurants nearby

                                      • Coffee Garden Shangri-La Hotel Shenzhen - 900 ft

                                        Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
                                        Phone: 0755-82330888

                                        77% likes this, based on 37 reviews
                                        Cuisine: Asian fusion
                                        Price Range: USD 32 - USD 63

                                      • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen - 2200 ft

                                        Address: East Side Railway Station, 1002 Jianshe Road
                                        Phone: 0755-82330888

                                        83% likes this, based on 60 reviews
                                        Cuisine: International
                                        Price Range: USD 47 - USD 82

                                      • Shang Palace Shangri-La Hotel Shenzhen - 2200 ft

                                        Address: East Side, Railway Station, 1002 Jianshe Road
                                        Phone: 0755-82330888

                                        82% likes this, based on 29 reviews
                                        Cuisine: Cantonese
                                        Price Range: USD 26 - USD 81

                                      • Champs Bar & Grill Shangri-La Hotel Shenzhen - 2200 ft

                                        Address: East Side, Railway Station 1002 Jianshe Road
                                        Phone: 0755-82330888

                                        71% likes this, based on 69 reviews
                                        Cuisine: American, Mexican
                                        Price Range: USD 25 - USD 80

                                      • Yamagoya - 2100 ft

                                        Address: Shenzhen Railway Station

                                        61% likes this, based on 38 reviews
                                        Cuisine: Japanese

                                      Hotel information
                                      • Check-in:
                                        from  2 pm
                                      • Check-out:
                                        until  12 pm
                                      • Number of floors:
                                        25
                                      • Number of rooms:
                                        500

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge

                                      Hotels nearby
                                      Cities nearby

                                      Best Western Shenzhen Felicity Hotel Reviews

                                      Guest reviews are submitted by our customers after their stay at Best Western Shenzhen Felicity Hotel

                                      Average guest rating

                                      7.2out of 10
                                      Very good
                                      Based on 146 reviews

                                      Guest reviews

                                      • Single
                                        6.6

                                        Guest services and friendly help by the conceriege.

                                        A bit run down and needs a renovation.

                                      • Single
                                        5.4

                                        Sorry! Nothing

                                        Long long quene when check in and check out.

                                      • Single
                                        9.2

                                        Been here before, now first time in the executive floors, it was very nice. Everything just goes so smoothly in the hotel, and if you need to go to the train or metro, its just a 5 min walk. Wonderful views and nice breakfast on the 25 th floor only for executive floor quests

                                        Some noise from the corridor disturbed me but it can happen anywhere.

                                      • Group of friends
                                        6.6

                                        location and the helping nature of the staff. the staff at the reception and housekeeping were very kind and helpful.. I would like to apprecialte their kind efforts.

                                        lack of ventillation my girlfriend couldnot sleep becuse she couldnot breathe as the windows didnot open. The air conditioning system was too cool. We didnot enjoy our stay in best western. My girlfriend catch cold after staying there for a night.

                                      • Couple
                                        6.6

                                        breakfast was ok..but i think it's overpriced. Location is fine.

                                        This is not a 5* Hotel and it needs renovation asap, especially the shower.

                                      • Single
                                        4.2

                                        The staff were pleasant and friendly.

                                        The hotel facilities fell short of what I would consider to be a minimum for an advertised five star hotel.My bathroom floor flooded when I took a shower and I was eventually offered a new room.The food in the restaurants were overpriced and not good quality.

                                      • Group of friends
                                        6.6

                                        location, breakfast,

                                        Rooms need a urgent, deep ammodernation and refurbishment. Level of quality, mainly of bathrooms, is more similar to two-two and half star, than a a five stars, like the Hotel is actually rated.

                                      • Group of friends
                                        6.2

                                        Location, because many things were in within 5 minutes by taxi.

                                        I don't like it's 5*, because it doesn't deserve even 3*. City Inn that I stay last time was much better, clean, new room furniture,.... Rooms despertly needs to be renovated. Mostly I didn't like bathroom, where it can be seen, that it is 20 years old and ability to open a window, because air quality is terrible.

                                      • Single
                                        7.8

                                        Its a good hotel and very good staff.

                                        nothing to complaint to be honest.

                                      • Family with children
                                        6.6

                                        Good location & fair price

                                        Rooms & its furnihings need to renew

                                      • Couple
                                        7.8

                                        Very Near with the Lo Hu Station. So comfortable

                                      • Group of friends
                                        7.4

                                        The location is OK. But the hote is old and I can not recommend breakfast.

                                      • Single
                                        9.2

                                        The location was perfect. Right next to the main raiway station and border to Hong Kong. Really nice view if you get a room facing the city.

                                        I really enjoyed my stay but stay away from the minibar. Everything in the minibar is readily available around the Hotel at a fraction of the cost. No wifi in the room was a bit of a letdown.

                                      • Single
                                        7.4

                                        great value for the money... it is not 5 stars hotel, ( more like 3.5 star). but it is clean and good location

                                      • Group of friends
                                        10.0

                                        It is a nice property, the staff is very nice and warm and the rooms provide all the aminities at a very good price. Thats real value for money.

                                      How to reach hotel

                                      hotel Best Western Shenzhen Felicity Hotel Shenzhen location
                                      Show big map »

                                      Hotel Address:

                                      1085 Heping Road, Shenzhen, China, 518010

                                      Get directions
                                      City Center
                                      • Shenzhen
                                        3.5 mi
                                      Airports
                                      Train Stations
                                      • Shenzhen Railway Station Luohu
                                        2300 ft
                                      • Lok Ma Chau Station
                                        3.2 mi
                                      Underground stations
                                      • Guomao Station
                                        3700 ft
                                      • Science Museum Station
                                        1.2 mi
                                      Restaurants
                                      • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion)
                                        900 ft
                                      • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                                        2200 ft
                                      Hotel information
                                      • Check-in:
                                        from  2 pm
                                      • Check-out:
                                        until  12 pm
                                      • Number of floors:
                                        25
                                      • Number of rooms:
                                        500

                                      Hotel Awards

                                      ChineseHOTEL AWARDSRecommendedShenzhenBest Western Shenzhen Felicity Hotel

                                      According to guest reviews, the hotel has been rated as
                                      Best Spa Hotels in China

                                      Use Badge